Dear James,

I’d like to take this opportunity to thank you again for your wonderful service. With all the rain we got last spring, we never thought we would get water in our basement because of our expensive sub pump. But we weren’t counting on the power going out in the middle of the night for 2 hours. It was an unpleasant surprise to see the carpet and flooring all wet when we got up in the morning. And to top it off, we had just finished our basement family room and were getting ready to put our house on the market the following week. We tried to get the water up with our Shop Vac and our carpet cleaner, set out fans, etc, but after 3 days it was still wet. That was when you came to my rescue. You had always done a great job cleaning our carpets previously at our other homes, but I didn’t realize you did so much more. You were already really busy with other jobs, but you came out after hours and evaluated my walls and floors. You were back early the next day to extract the water from the carpet, tear out the carpet and pad, set up lots of fans and came back everyday for 3 days until it finally dried out. Your employees were great putting down new carpet pad and you were able to save our new carpet and reinstall it! I won’t ever hesitate to call on you, you’re the best! I’ve recommended your services to several people, and will continue to let everyone know what a great business you have. Newton is lucky to have you!
Thanks again
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Barb Smith