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Rug Cleaning

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Step 1: Pre-Inspection and Pick-Up

Woven rugs are designed to hide dry soil. Studies have found that a 9 x 12 rug can hide nearly 90 pounds of dirt! WOW! During our Pre-Inspection and Pick-Up process, we evaluate your rug and provide you with a brief description of our cleaning techniques so you can be confident that your rug is in good hands.

Step 2: Dry Soil Removal

After bringing your rug to our office site, we begin the cleaning process by removing the dry soil from the rug. We use a variety of techniques to “dust” the rug. A machine called a pile lifter, special vacuum attachments, and many other methods are implemented into this part of the cleaning process. This is the most important step in cleaning any textile.

Step 3: Pre-Condition

Depending on the fiber content and the soiling type, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Preparation

Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. For rugs with fringe, the fringe is also pre-treated for maximum soil removal.

Step 5: Shampoo

Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers. If your rug requires a different cleaning solution, you will be notified.

Step 6: Rinse or Wash

Depending on the type of rug, it will be rinsed with extraction equipment on both sides or washed in a wash pit designed specifically for Oriental Rugs.

Step 7: Speed Dry

Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid any unnatural shrinkage of the rug.

Step 8: Finishing

When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.

Step 9: Post-Inspection and Delivery

Our cleaning specialist will give the rug a final inspection. Upon approval of a thorough cleaning during the inspection process, the rug will be released for pick up or delivery. Your rug will be wrapped in brown craft paper to protect it from dust and environmental soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.

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